Privacy Policy

1. IDENTIFICATION AND CONTACT DETAILS OF THE PERSON IN CHARGE

PRODUCTOS CITROSOL, S.A., a company domiciled at Partida Alameda, s/n, 46721 Potries (Valencia, Spain), with VAT number A-96.377.437, and telephone number 962.800.512 (hereinafter "CITROSOL" or the "Company") is responsible for the processing of your personal data. This privacy policy provides information about the use that the Company will make of your personal data in your condition of user of the web site (the "Web Site").

The purpose of this Privacy Policy is to provide information about your rights under the General Data Protection Regulation ("GDPR"). If you have any questions regarding the processing of your personal data, please contact the Company at the following address: dpo@citrosol.com.

2. NECESSARY AND UPDATED INFORMATION

All fields marked with an asterisk (*) in the Web forms must be completed, so that the omission of any of them could make it impossible to provide the requested services or information.

You must provide truthful information, so that the information provided is always updated and does not contain errors, you must inform CITROSOL as soon as possible, the changes and corrections of your personal data that occur through an email to the address: dpo@citrosol.com

Likewise, by clicking on the "I accept" button (or equivalent) incorporated in the aforementioned forms, you declare that the information and data you have provided are accurate and truthful.

3. GENERAL INFORMATION: DESCRIPTION OF THE INFORMATION CONTAINED IN THE PRIVACY POLICY

At PRODCUTOS CITROSOL, S.A. we care about privacy and transparency.
Pursuant to the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter, the "GDPR"), and to the Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), we indicate in detail the processing of personal data that we carry out, as well as all the information relating to them.

The purposes of the processing of your personal data, i.e. the reason why CITROSOL processes your personal data.
The legal bases that allow the processing of your data by CITROSOL for each of the purposes indicated.
The possible communication of your data to third parties, as well as the reason for such communication. For these purposes, we inform you that we do not disclose your personal data to third parties unless there is a legal obligation. On the other hand, CITROSOL's data processors, i.e. service providers who have to access your personal data for the performance of their duties, may have access to your personal data. The service providers accessing your personal data are generally in the information systems and technology sectors. The table below will indicate, where appropriate, those other sectors in which other potential service providers of the Company are engaged that may need to access your personal data.

We inform you that you can request more detailed information about the recipients of your data by sending an e-mail to dpo@citrosol.com indicating the specific treatment about whose recipients you would like information.

The period of conservation of the data you provide us. We also inform you that your data will remain blocked for the attention of judicial, administrative or fiscal claims, during the periods resulting from the applicable legislation.

4. DETAILED INFORMATION ON THE TREATMENTS CARRIED OUT BY CITROSOL

4.1 PROCESSING OF EVENT ATTENDEE DATA

Basic Information on Data Protection
Responsible:	CITROSOL PRODUCTS, S.A.
Purpose:	PRODUCTOS CITROSOL, S.A. processes the information provided by the interested parties in order to carry out the organization and management of the attendees to the events, as well as to send invitations to new events to be organized, including by electronic means. No automated decisions will be made based on the data provided.
Legitimation:	Consent of the interested party.
Shelf life	The data will be kept as long as the interested party does not request their deletion.
Target audience:	No data will be transferred to third parties, unless legally required.
Data transfers to third countries	No transfer of data to third countries is foreseen
Rights:	Any person has the right to obtain confirmation as to whether or not PRODUCTOS CITROSOL, S.A. is processing personal data concerning him/her. Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. You also have the right to data portability. In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. In certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. In this case, PRODUCTOS CITROSOL, S.A. shall cease to process the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. You may materially exercise your rights as follows: by contacting dpo@citrosol.com. When commercial communications are sent using the legitimate interest of the data controller as a legal basis, the data subject may object to the processing of his or her data for this purpose. If you have given your consent for any specific purpose, you have the right to withdraw the consent given at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal. In case you feel that your rights concerning the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you can file a complaint with the competent Data Protection Supervisory Authority through its website: www.agpd.es.
Provenance:	The interested party itself.
Category of data processed	Identifying data. Postal and e-mail addresses. Commercial information.

4.2 PROCESSING OF JOB APPLICANTS' DATA

Basic Information on Data Protection
Responsible:	CITROSOL PRODUCTS, S.A.
Purpose:	PRODUCTOS CITROSOL, S.A. processes the information provided by the interested parties in order to manage the Curriculum Vitae received and to carry out the personnel selection processes. No automated decisions will be taken based on the data provided.
Legitimation:	Consent of the interested party.
Shelf life	Two years since last interaction
Target audience:	No data will be transferred to third parties, unless legally required.
Data transfers to third countries	No transfer of data to third countries is foreseen
Rights:	Any person has the right to obtain confirmation as to whether or not PRODUCTOS CITROSOL, S.A. is processing personal data concerning him/her. Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. You also have the right to data portability. In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. In certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. In this case, PRODUCTOS CITROSOL, S.A. shall cease to process the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. You may materially exercise your rights as follows: by contacting dpo@citrosol.com. When commercial communications are sent using the legitimate interest of the data controller as a legal basis, the data subject may object to the processing of his or her data for this purpose. If you have given your consent for any specific purpose, you have the right to withdraw the consent given at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal. In case you feel that your rights concerning the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you can file a complaint with the competent Data Protection Supervisory Authority through its website: www.agpd.es.
Provenance:	The interested party itself.
Category of data processed	Identifying data. Postal and e-mail addresses.

4.3 PROCESSING OF CUSTOMER DATA

Basic Information on Data Protection
Responsible:	CITROSOL PRODUCTS, S.A.
Purpose:	To provide the requested services and send commercial communications.
Legitimation:	Execution of a contract: Perform the administrative, accounting and tax management of the services requested. Legitimate interest of the Responsible Party: To send commercial communications about our products and services.
Shelf life	The data will be kept as long as the interested party does not request its deletion, and if necessary, for the years required to comply with legal obligations.
Target audience:	It is foreseen that data will be transferred to: Tax Administration; Financial institutions.
Data transfers to third countries	No transfer of data to third countries is foreseen
Rights:	Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. You also have the right to data portability. In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. In certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. In this case, PRODUCTOS CITROSOL, S.A. shall cease to process the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. You may materially exercise your rights as follows: by contacting dpo@citrosol.com. When commercial communications are sent using the legitimate interest of the data controller as a legal basis, the data subject may object to the processing of his or her data for this purpose. If you have given your consent for any specific purpose, you have the right to withdraw the consent given at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal. In case you feel that your rights concerning the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you can file a complaint with the competent Data Protection Supervisory Authority through its website: www.agpd.es.
Provenance:	The interested party itself.
Category of data processed	Identifying data. Postal and e-mail addresses. Commercial information. Economic data.

4.4 PROCESSING OF CONTACT DATA

Basic Information on Data Protection
Responsible:	CITROSOL PRODUCTS, S.A.
Purpose:	PRODUCTOS CITROSOL, S.A. processes the information provided by the interested parties in order to manage the contact details of the interested parties in order to send them communications of their interest or contact them. No automated decisions will be taken on the basis of the data provided.
Legitimation:	Consent of the interested party.
Shelf life	The data will be kept as long as the data subject does not request its deletion.
Target audience:	No data will be transferred to third parties, unless legally required.
Data transfers to third countries	No transfer of data to third countries is foreseen.
Rights:	Any person has the right to obtain confirmation as to whether or not PRODUCTOS CITROSOL, S.A. is processing personal data concerning him/her. Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. You also have the right to data portability. In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. In certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. In this case, PRODUCTOS CITROSOL, S.A. shall cease to process the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. You may materially exercise your rights in the following manner: by writing to dpo@citrosol.com When commercial communications are sent using the legitimate interest of the data controller as a legal basis, the data subject may object to the processing of his or her data for this purpose. If you have given your consent for any specific purpose, you have the right to withdraw the consent given at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal. In case you feel that your rights concerning the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you can file a complaint with the competent Data Protection Supervisory Authority through its website: www.agpd.es.
Provenance:	The interested party itself.
Category of data processed	Identifying data. Postal and e-mail addresses. Commercial information.

4.5 PROCESSING OF WEB CONTACT DATA

Basic Information on Data Protection
Responsible:	CITROSOL PRODUCTS, S.A.
Purpose:	PRODUCTOS CITROSOL, S.A. processes the information provided by the interested parties in order to attend your request and send you commercial communications, including by electronic means. No automated decisions will be taken based on the data provided.
Legitimation:	Execution of a contract: Attending to your request Consent of the interested party: To send you commercial communications, including by electronic means.
Shelf life	The data will be kept as long as the data subject does not request its deletion.
Target audience:	No data will be transferred to third parties, unless legally required.
Data transfers to third countries	No transfer of data to third countries is foreseen.
Rights:	Any person has the right to obtain confirmation as to whether or not PRODUCTOS CITROSOL, S.A. is processing personal data concerning him/her. Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. You also have the right to data portability. In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. In certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. In this case, PRODUCTOS CITROSOL, S.A. shall cease to process the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. You may materially exercise your rights as follows: by contacting dpo@citrosol.com. When commercial communications are sent using the legitimate interest of the data controller as a legal basis, the data subject may object to the processing of his or her data for this purpose. If you have given your consent for any specific purpose, you have the right to withdraw the consent given at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal. In case you feel that your rights concerning the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you can file a complaint with the competent Data Protection Supervisory Authority through its website: www.agpd.es.
Provenance:	The interested party itself.
Category of data processed	Identifying data. Postal and e-mail addresses. Commercial information.

4.6 PROCESSING OF SUPPLIER DATA

Basic Information on Data Protection
Responsible:	CITROSOL PRODUCTS, S.A.
Purpose:	PRODUCTOS CITROSOL, S.A. processes the information provided by the interested parties in order to carry out the administrative, accounting and tax management of the contracted services, as well as of the contact persons. No automated decisions will be taken on the basis of the data provided.
Legitimation:	Execution of a contract: Carry out the administrative, accounting and tax management of the contracted services, as well as of the contact persons.
Shelf life	The data will be kept as long as the interested party does not request its deletion, and if necessary, for the years required to comply with legal obligations.
Target audience:	It is foreseen that data will be transferred to: Tax Administration; Financial institutions.
Data transfers to third countries	No transfer of data to third countries is foreseen.
Rights:	Any person has the right to obtain confirmation as to whether or not PRODUCTOS CITROSOL, S.A. is processing personal data concerning him/her. Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. You also have the right to data portability. In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. In certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. In this case, PRODUCTOS CITROSOL, S.A. shall cease to process the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. You may materially exercise your rights as follows: by contacting dpo@citrosol.com. When commercial communications are sent using the legitimate interest of the data controller as a legal basis, the data subject may object to the processing of his or her data for this purpose. If you have given your consent for any specific purpose, you have the right to withdraw the consent given at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal. In case you feel that your rights concerning the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you can file a complaint with the competent Data Protection Supervisory Authority through its website: www.agpd.es.
Provenance:	The interested party itself.
Category of data processed	Identifying data. Postal and e-mail addresses. Commercial information. Economic data.

4.7 PROCESSING OF VIDEO SURVEILLANCE DATA

Basic Information on Data Protection
Responsible:	CITROSOL PRODUCTS, S.A.
Purpose:	PRODUCTOS CITROSOL, S.A. processes the information provided by the interested parties in order to guarantee the safety of persons, goods and facilities. No automated decisions will be taken based on the data provided.
Legitimation:	Public Interest Mission.
Shelf life	The data will be kept for a maximum of 30 days, except for communication to Security Forces and/or Courts and Tribunals.
Target audience:	Data transfers are foreseen to: Where appropriate, State security forces and corps, as well as Courts and Tribunals, in order to provide the images if a crime has been committed.
Data transfers to third countries	No transfer of data to third countries is foreseen.
Rights:	Any person has the right to obtain confirmation as to whether or not PRODUCTOS CITROSOL, S.A. is processing personal data concerning him/her. Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. You also have the right to data portability. In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. In certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. In this case, PRODUCTOS CITROSOL, S.A. shall cease to process the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. You may materially exercise your rights as follows: by contacting dpo@citrosol.com. When commercial communications are sent using the legitimate interest of the data controller as a legal basis, the data subject may object to the processing of his or her data for this purpose. If you have given your consent for any specific purpose, you have the right to withdraw the consent given at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal. In case you feel that your rights concerning the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you can file a complaint with the competent Data Protection Supervisory Authority through its website: www.agpd.es.
Provenance:	The interested party itself.
Category of data processed	Identifying data.

4.8 PROCESSING OF DATA ON VISITORS TO THE FACILITIES

Basic Information on Data Protection
Responsible:	CITROSOL PRODUCTS, S.A.
Purpose:	PRODUCTOS CITROSOL, S.A. processes the information provided by the interested parties for the purpose of registration and management of visits to the facilities. No automated decisions will be taken based on the data provided.
Legitimation:	Legitimate interest of the Controller.
Shelf life	For 4 years
Target audience:	No data will be transferred to third parties, unless legally required.
Data transfers to third countries	No transfer of data to third countries is foreseen.
Rights:	Any person has the right to obtain confirmation as to whether or not PRODUCTOS CITROSOL, S.A. is processing personal data concerning him/her. Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. You also have the right to data portability. In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. In certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. In this case, PRODUCTOS CITROSOL, S.A. shall cease to process the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. You may materially exercise your rights as follows: by contacting dpo@citrosol.com. When commercial communications are sent using the legitimate interest of the data controller as a legal basis, the data subject may object to the processing of his or her data for this purpose. If you have given your consent for any specific purpose, you have the right to withdraw the consent given at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal. In case you feel that your rights concerning the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you can file a complaint with the competent Data Protection Supervisory Authority through its website: www.agpd.es.
Provenance:	The interested party itself.
Category of data processed	Identifying data. Commercial information.