Legal notice and terms of use

1. LEGAL NOTICE AND ACCEPTANCE

This legal notice regulates the use and utilization of the web site www.citrosol.com (the "Portal"), owned by PRODUCTOS CITROSOL, S.A. (hereinafter "CITROSOL" or the "Owner of the Web").

The Website Owner makes this document available to users pursuant to the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter, the "GDPR"), and to the Organic Law 3/2018, of December 5, 2018, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), in order to inform all users of the website regarding what are the conditions of use of the website.

The navigation through the Portal of the Owner of the Web gives you the status of User of the same and implies full and unreserved acceptance of each and every one of the conditions published in this Legal Notice, warning that these conditions may be modified without prior notice by the Owner of the Web, in which case it will proceed to its publication and notice as far in advance as possible.

It is therefore advisable to read its contents carefully if you wish to access and make use of the information and services offered from this Portal.

The User also undertakes to make proper use of the website in accordance with the laws, good faith, public order, traffic uses and this Legal Notice, and shall be liable to the Owner of the Web or third parties for any damages that may be caused as a result of a breach of this obligation.

Any use other than that authorized is expressly prohibited, and The Web Owner may deny or withdraw access and use at any time.

Some services of the Portal accessible to Internet Users or exclusively for CITROSOL's customers may be subject to special conditions, regulations and instructions which, where appropriate, replace, complete and/or modify this Legal Notice and which must be accepted by the User before the corresponding service is rendered.

2. IDENTIFICATION

The Owner of the Web, in compliance with Law 34/2002, of July 11, of Services of the Information Society and Electronic Commerce, informs you that:

Its corporate name is: PRODUCTOS CITROSOL, S.A.
Its CIF is: A-96.377.437
Its registered office is at: Partida Alameda, s/n, CP 46721 Potries (Valencia-Spain).
It is registered in the Mercantile Registry of Valencia: Volume 5291, Book 2599, Folio 159, Section 8ª, Page V-43515.

3. COMMUNICATIONS

To communicate with us regarding data protection, we provide you with different means of contact as detailed below:

Phone: 962800512
Email: dpo@citrosol.com

All notifications and communications between the User and the Owner of the Web will be considered effective, for all purposes, when made through any of the means detailed above.

4. DETAILED INFORMATION ON THE TREATMENTS CARRIED OUT BY CITROSOL

All the contents of the Portal, which are understood to be, but not limited to, the web page itself, screens, texts, data and information of any kind, structure, photographs, graphics, images, icons, technology, software, links and other audiovisual or sound contents, as well as its graphic design and source codes (hereinafter the "Contents"), are the intellectual property of CITROSOL or third parties, the "Contents"), are the intellectual property of CITROSOL or of third parties, and none of the exploitation rights recognized by the regulations in force on intellectual property matters may be considered as assigned to the User, except those strictly necessary for the use of the Site.

The trademarks, logos, trade names or distinctive signs are owned by CITROSOL or third parties, and it may not be construed that access to the Portal confers any right over such trademarks, logos, trade names and/or distinctive signs.

In short, users accessing this website may view the contents and make, where appropriate, authorized private copies as long as the elements reproduced are not subsequently transferred to third parties, nor are they installed on servers connected to networks, nor are they subject to any type of exploitation.

The distribution, modification, transfer or public communication of the contents and any other act that has not been expressly authorized by the holder of the exploitation rights are prohibited.

5. CONDITIONS OF ACCESS AND USE OF THE PORTAL

5.1 GENERAL

The Portal and its services are free and open access. However, the Owner of the Web can condition the use of some of the services offered in its Portal to the previous completion of the corresponding form and/or condition of Client.

The User guarantees the authenticity and timeliness of all data communicated to the Owner of the Web and shall be solely responsible for any false or inaccurate statements made.

The User undertakes to make proper use of the Portal in accordance with the Law and this Legal Notice. The User shall be liable to CITROSOL or to third parties for any damages that may be caused as a consequence of the breach of such obligation.

It is expressly forbidden to use the Portal for purposes detrimental to the property or interests of CITROSOL or third parties or which in any other way overload, damage or render useless the networks, servers and other computer equipment (hardware) or computer products and applications (software) of CITROSOL or third parties.

5.2 CONTENTS

The User agrees to use the Contents in accordance with the Law and this Legal Notice, as well as with any other conditions, regulations and instructions that may be applicable. By way of example, the User, in accordance with current legislation, must refrain from:

Reproduce, copy, distribute, make available, publicly communicate, transform or modify the Contents except in the cases authorized by law or expressly consented by CITROSOL or by the holder of the exploitation rights, as the case may be.
Reproduce or copy for private use the Contents that may be considered as Software or Database in accordance with the current legislation on intellectual property, as well as its public communication or making it available to third parties when these acts necessarily imply the reproduction by the User or a third party.
Extract and/or reuse all or a substantial part of the Contents of the Portal as well as of the applications and/or databases, as the case may be, made available by CITROSOL to the Users.

5.3 DATA COLLECTION FORMS

Notwithstanding the provisions of this Legal Notice, as well as the privacy policies accessible from the Portal and which may be applicable from time to time, the use of certain services or requests addressed to CITROSOL are conditioned to the prior completion of the corresponding User registration and/or Customer status.

All the information provided by the User through the forms of the Portal for the above or any other purposes shall be truthful. For these purposes, the User guarantees the authenticity of all data provided and shall keep the information provided to CITROSOL perfectly updated so that it corresponds, at all times, to the real situation of the User. In any case, the User shall be solely liable for any false or inaccurate statements made and for any damages caused to CITROSOL or to third parties as a result of the information provided.

5.4 INTRODUCTION OF LINKS TO THE PORTAL

The Internet User who wants to introduce links from his own web pages to the Portal must comply with the conditions detailed below, without the ignorance of them avoiding the responsibilities derived from the Law:

The link will only link to the home page or main page of the Portal but may not reproduce it in any way (inline links, copy of texts, graphics, etc.).
It shall be prohibited in any case, in accordance with the applicable legislation in force at any time, to establish frames of any kind that surround the Portal or allow the visualization of the Contents through Internet addresses other than those of the Portal and, in any case, when they are visualized jointly with contents outside the Portal in such a way that: (I) produces, or may produce, error, confusion or deception in users as to the true origin of the service or Contents; (II) involves an act of unfair comparison or imitation; (III) serves to take advantage of the reputation of the trademark and prestige of CITROSOL ; or (IV) in any other way is prohibited by the legislation in force.
No false, inaccurate or incorrect statement whatsoever shall be made from the page which introduces the link about CITROSOL, its partners, employees, customers or about the quality of the services it provides.
Under no circumstances shall it be stated on the page where the link is located that CITROSOL has given its consent for the insertion of the link or that it otherwise sponsors, collaborates, verifies or supervises the services of the sender.
The use of any word, graphic or mixed trademark or any other distinctive sign of CITROSOL within the sender's page is forbidden except in cases permitted by law or expressly authorized by CITROSOL and provided that, in such cases, a direct link to the Portal is permitted in the manner set forth in this clause.
The page that establishes the link must faithfully comply with the law and may not in any case provide or link to own or third party content that: (I) are unlawful, harmful or contrary to morality and decency (pornographic, violent, racist, etc.).); (II) induce or may induce in the User the false conception that CITROSOL subscribes to, endorses, adheres to or in any way supports the ideas, statements or expressions, lawful or unlawful, of the sender; (III) are inappropriate or irrelevant to the activity of CITROSOL in view of the place, contents and theme of the sender's web page.

6. EXCLUSION OF WARRANTIES AND LIABILITY FOR ACCESS AND USE

6.1 OF THE INFORMATION

The content of this website is of a general nature and is for informational purposes only, without fully guaranteeing access to all content, nor its completeness, correctness, validity or timeliness, nor its suitability or usefulness for a specific purpose. The Owner of the Web excludes, to the extent permitted by law, any liability for damages of any kind arising from:

The impossibility of accessing the website or the lack of truthfulness, accuracy, completeness and/or timeliness of the contents, as well as the existence of vices and defects of any kind in the contents transmitted, disseminated, stored, made available, accessed through the website or the services offered.
The presence of viruses or other elements in the contents that may cause alterations in computer systems, electronic documents or user data.
Failure to comply with the laws, good faith, public order, traffic uses and this legal notice as a result of improper use of the website. In particular, and by way of example, The Web Owner is not responsible for the actions of third parties that violate intellectual and industrial property rights, business secrets, rights to honor, personal and family privacy and self-image, as well as the rules on unfair competition and illegal advertising.

Likewise, The Owner of the Web declines any responsibility with respect to the information that is outside this web and is not managed directly by our webmaster. The function of the links that appear on this website is exclusively to inform the User about the existence of other sources likely to expand the content offered by this Portal. The Owner of the Web does not guarantee nor is responsible for the operation or accessibility of the linked sites; nor suggests, invites or recommends the visit to them, so it will not be responsible for the result obtained. The Owner of the Web is not responsible for the establishment of hyperlinks by third parties.

CITROSOL shall not be liable for the decisions taken on the basis of the information provided on the Site or for any damages caused to the User or third parties as a result of actions based solely on the information obtained on the Site.

6.2 QUALITY OF SERVICE

Access to the Portal does not imply any obligation on the part of CITROSOL to control the absence of viruses, worms or any other harmful computer element. It is the User's responsibility, in any case, to ensure the availability of adequate tools for the detection and disinfection of harmful computer programs.

CITROSOL shall not be liable for any damage caused to Users' or third parties' computer equipment during the provision of the Portal service.

6.3 SERVICE AVAILABILITY

Access to the Site requires services and supplies from third parties, including transport through telecommunications networks whose reliability, quality, continuity and operation is not the responsibility of CITROSOL. Consequently, the services provided through the Portal may be suspended, cancelled or become inaccessible, prior to or simultaneously with the provision of the Portal service.

CITROSOL shall not be liable for any damages of any kind caused to the User as a result of failures or disconnections in the telecommunication networks leading to the suspension, cancellation or interruption of the service of the Portal during the provision of the same or prior thereto.

6.4 OF THE CONTENTS AND SERVICES LINKED THROUGH THE PORTAL

The service of access to the Portal includes technical linking devices, directories and even search tools that allow the User to access other Internet pages and portals (hereinafter referred to as 'Linked Sites'). In these cases, CITROSOL acts as a provider of intermediary services pursuant to article 17 of Law 34/2002, dated 12th July, on Information Society Services and Electronic Commerce ('LSSI') and shall only be liable for the contents and services provided in the Linked Sites to the extent that it has actual knowledge of the unlawfulness and has not deactivated the link with due diligence. In the event that the User considers that there is a Linked Site with unlawful or inappropriate contents, he/she may inform CITROSOL, without in any case this communication entailing the obligation to remove the corresponding link.

Under no circumstances shall the existence of Linked Sites presuppose the existence of agreements with the managers or owners thereof, nor the recommendation, promotion or identification of CITROSOL with the statements, contents or services provided.

CITROSOL is not aware of the contents and services of the Linked Sites and therefore shall not be liable for any damage caused by the unlawfulness, quality, lack of updating, unavailability, error and uselessness of the contents and/or services of the Linked Sites or for any other damage not directly attributable to CITROSOL.

7. REPORTING OF ACTIVITIES OF AN ILLEGAL AND INAPPROPRIATE NATURE

In the event that the User or any other Internet user becomes aware that the Linked Sites refer to pages whose contents or services are unlawful, harmful, denigrating, violent or contrary to morality, he/she may contact CITROSOL indicating the following points:

Personal data of the caller: name, address, telephone number and e-mail address;
Description of the facts that reveal the illicit or inadequate nature of the Linked Site;
In the case of violation of rights, such as intellectual and industrial property, the personal data of the holder of the infringed right when it is a person other than the communicating party. It must also provide the title that proves the legitimacy of the holder of the rights and, where appropriate, the representation to act on behalf of the holder when it is a person other than the communicator;
Express statement that the information contained in the claim is accurate.

The receipt by CITROSOL of the communication provided for in this clause shall not imply, in accordance with the provisions of the LSSI, the effective knowledge of the activities and/or contents indicated by the communicating party.

It must also provide the title accrediting the legitimacy of the holder of the rights and, if applicable, that of representation to act on behalf of the holder when it is a person other than the communicating party.

8. PUBLICATIONS

The administrative information provided through the website does not replace the legal publicity of laws, regulations, plans, general provisions and acts that have to be formally published in the official journals of public administrations, which are the only instrument that attests to their authenticity and content. The information available on this website should be understood as a guide with no purpose of legal validity.

9. LEGISLATION

This Legal Notice is governed in each and every one of its ends by Spanish law.