1. IDENTIFICATION AND CONTACT DATA OF THE RESPONSIBLE PARTY
PRODUCTOS CITROSOL, S.A. with registered company address in Partida Alameda, s / n, 46721 Potries (Valencia, Spain), and with CIF A-96.377.437, and telephone 962.800.512 (hereinafter, “CITROSOL” or the “Company“) is responsible for the treatment of your personal information. This privacy policy provides information on the use that the Company will make of your personal data as a user of the web (the “Web” or “Website”).
The purpose of this Privacy Policy is to provide information about your rights under the General Data Protection Regulations (“GDPR“). If you have any questions regarding the processing of your personal data, contact the Company at the following address: dpo@citrosol.com.
2. NECESSARY AND UPDATED INFORMATION
All the fields that appear marked with an asterisk (*) in the forms within the Web will be obligatory, so that the omission of any of them could make it impossible for you to be provided with the requested service or information.
You must provide accurate information, such that the information provided is always up-to-date and does not contain errors. You must notify CITROSOL as soon as possible of any modifications or rectifications of your personal data that occur via an email to the following address: dpo@citrosol.com
Likewise, by clicking on the “I accept” button (or equivalent) incorporated in the aforementioned forms, you are declaring that the information and data provided therein is accurate and truthful.
3. GENERAL INFORMATION: DESCRIPTION OF THE INFORMATION CONTAINED IN THE PRIVACY POLICY
At PRODCUTOS CITROSOL, S.A. we care about privacy and transparency.
In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, regarding the protection of private individuals with regard to the processing of personal data and the free movement of such data (hereinafter, the “GDPR”), and the Organic Law 3/2018, of December 5, on the Data Protection and Guarantee of Digital Rights (LOPDGDD), we indicate in detail the processing of personal data that we carry out , as well as all information related to the same.
We inform you that you can request more information regarding the recipients of your data by sending an email to the address dpo@citrosol.com indicating the specific treatment on whose recipients you would like information.
The term of conservation of the data that you provide us. Likewise, we inform you that your data will be blocked for the attention of judicial, administrative or fiscal claims, during the periods that result from the applicable legislation.
4.1. Data processing of Event Attendees
| Data Protection – Basic information | |
| Responsible Party: | PRODUCTOS CITROSOL, S.A. |
| Intended Use: | At PRODUCTOS CITROSOL, S.A. We process the information provided by interested persons in order to organize and manage event attendees, as well as send invitations to new events that are organized, including by electronic means.
Automated decisions are not made based on the data provided. |
| Legal Basis: | Consent of the interested party |
| Time data retained: | Data will be held until such time as the interested party requests deletion of the same. |
| Recipients: | Data is not shared with third parties except under legal obligation. |
| Transfer of data to other countries: | Transfer of data to other countries is not planned. |
| Rights: | Anyone has the right to obtain confirmation on whether PRODUCTOS CITROSOL, S.A. are processing personal data that concerns them, or not.
Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. You also have the right to transfer your data. In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep data to make or defend claims. In certain circumstances and for reasons related to their personal situation, the interested parties may object to the processing of their data. In this case, PRODUCTOS CITROSOL, S.A. will stop processing the data, except for compelling legitimate reasons and to make or defend claims. You can materially exercise your rights as follows: by contacting dpo@citrosol.com. When sending commercial communications using the legitimate interest of the responsible party as the legal basis, the interested party may oppose the processing of their data for that purpose. If you have given your consent for any specific purpose, you have the right to withdraw the consent given at any time, without affecting the legality of the processing based on the consent prior to its withdrawal. In the event that you feel your rights have been violated with regard the protection of your personal data, especially when you have not obtained satisfaction in the exercise of your rights, you can file a claim with the competent Data Protection Control Authority via their website: www.agpd.es. |
| Origin: | The interested party. |
| Category of data to be processed: |
|
4.2. PROCESSING OF DATA FROM CANDIDATES SEEKING EMPLOYMENT
PRODUCTOS CITROSOL, S.A.
At PRODUCTOS CITROSOL, S.A. we use the information provided by interested parties in order to manage the Curricula Vitae received and to undertake the process of personnel selection.
Automated decisions are not made based on the data provided.
| Legal basis: | Consent of the interested party. |
| Time of conservation: | Two years for the date of the last interaction. |
| Recipients: | No data will be transferred to third parties, except under legal obligation. |
| Data transfers to other countries: | Transfer of data to other countries is not planned. |
Anyone has the right to obtain confirmation about whether PRODUCTOS CITROSOL, S.A. are, or are not, using, personal data that concerns them.
Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. Equally, you have the right to the portability of your data.
In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep such data to make or defend claims.
In certain circumstances and for reasons related to their particular situation, the interested parties may object to the processing of their data. In this case, PRODUCTOS CITROSOL, S.A. will stop processing the data, except for obligatory legal reasons, or the making or defending of possible claims.
You can exercise your rights by contacting dpo@citrosol.com
When sending commercial communications using the legitimate interest of the responsible party as a legal basis, the interested party may object to the processing of their data for that purpose.
If you have given your consent for any specific purpose, you have the right to withdraw that consent at any time, without affecting the legality of the use based on the consent prior to your withdrawal.
If you feel that your rights regarding the protection of your personal data have been violated, particularly when you have not obtained satisfaction in the exercising of your rights, you can file a claim with the competent Data Protection Control Authority via their website: www.agpd.es
| Origin: | The Interested Party. |
| Categories of data processed: |
|
| 4.3. Client Data Processing | |
| Data Protection – Basic information | |
| Responsible Party: | PRODUCTOS CITROSOL, S.A. |
| Intended Use: | To Provide Services requested and to send commercial information. |
| Time retained | The data will be kept as long as the interested party does not request its deletion, and where appropriate, for the number of years necessary to comply with legal obligations. |
| Legal Basis: | · Fulfilment of contract. Administration and fiscal accounting of the services contracted.
· Legitimate interest of the Responsible Party: sending of commercial information pertaining to our products and services. |
| Recipients: | It is envisaged that Data will be shared with Tax Authorities; Financial Entities.
|
| Data transfers to other countries: | Transfer of data to other countries is not planned. |
| Rights: | Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. You also have the right to transfer your data.
In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep data to make or defend claims. In certain circumstances and for reasons related to their personal situation, the interested parties may object to the processing of their data. In this case, PRODUCTOS CITROSOL, S.A. will stop processing the data, except for compelling legitimate reasons and to make or defend claims. You can materially exercise your rights as follows: by contacting dpo@citrosol.com. When sending commercial communications using the legitimate interest of the responsible party as the legal basis, the interested party may oppose the processing of their data for that purpose. If you have given your consent for any specific purpose, you have the right to withdraw the consent given at any time, without affecting the legality of the processing based on the consent prior to its withdrawal. In the event that you feel your rights have been violated with regard the protection of your personal data, especially when you have not obtained satisfaction in the exercise of your rights, you can file a claim with the competent Data Protection Control Authority via their website: www.agpd.es. |
| Origin: | The interested party. |
| Category of Data: |
· Postal and Electronic correspondence addresses. · Commercial Information · Economic information |
Data Protection: Basic Information
| Responsible party: | PRODUCTOS CITROSOL, S.A. |
| Intended Use: | At PRODUCTOS CITROSOL, S.A. We process the information provided by interested persons in order to manage the contact details of the interested party, to send communications of interest and for contact purposes.
Automated decisions will not be made based on the data provided. |
| Time Retained: | Data will be held whilst its deletion has not been requested by the interested party. |
| Legal Basis: | Consent of the interested party. |
| Recipients: | We will not provide data to third parties except under legal obligation. |
| Data transfers to other countries: | Transfer of data to other countries is not planned. |
DERECHOS
Anyone has the right to obtain confirmation about whether PRODUCTOS CITROSOL, S.A. are, or are not, using, personal data that concerns them.
Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. Equally, you have the right to the portability of your data.
In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep it to make or defend claims.
In certain circumstances and for reasons related to their particular situation, the interested parties may object to the processing of their data. In this case, PRODUCTOS CITROSOL, S.A. will stop processing the data, except for obligatory legal reasons, or the making or defending of possible claims.
You can exercise your rights by contacting dpo@citrosol.com
When sending commercial communications using the legitimate interest of the responsible party as a legal basis, the interested party may object to the processing of their data for that purpose.
If you have given your consent for any specific purpose, you have the right to withdraw that consent at any time, without affecting the legality of the use based on the consent prior to your withdrawal.
If you feel that your rights regarding the protection of your personal data have been violated, particularly when you have not obtained satisfaction in the exercising of your rights, you can file a claim with the competent Data Protection Control Authority via their website: www.agpd.es
| Origin: | The Interested Party. |
| Categories of data processed: | · Identification data.
· Postal and Electronic correspondence addresses. · Commercial Information. |
| 4.5. Processing of WEBSITE Contact Details | |||
| Data Protection – Basic information | |||
| Responsible Party | PRODUCTOS CITROSOL, S.A. | ||
| Intended Use:
|
At PRODUCTOS CITROSOL, S.A. we process the information provided by interested parties in order to attend to that party’s request and send commercial communication, including via electronic means.
Automated decisions will not be made based on the data provided. |
||
| Time Retained: | The data will be kept for as long as the interested party does not request its deletion. | ||
| Legal Basis: | · Contract fulfilment: to attend to interested party request.
· Consent of the interested party: Send commercial communication, including via electronic means. |
||
| Recipients: | Data is not shared with third parties except under legal obligation. | ||
| Rights: | Anyone has the right to obtain confirmation about whether PRODUCTOS CITROSOL, S.A. are, or are not, using, personal data that concerns them.
Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. You also have the right to transfer your data. In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep data to make or defend claims. In certain circumstances and for reasons related to their personal situation, the interested parties may object to the processing of their data. In this case, PRODUCTOS CITROSOL, S.A. will stop processing the data, except for compelling legitimate reasons and to make or defend claims. You can materially exercise your rights as follows: by contacting dpo@citrosol.com. When sending commercial communications using the legitimate interest of the responsible party as the legal basis, the interested party may oppose the processing of their data for that purpose. If you have given your consent for any specific purpose, you have the right to withdraw the consent given at any time, without affecting the legality of the processing based on the consent prior to its withdrawal. In the event that you feel your rights have been violated with regard the protection of your personal data, especially when you have not obtained satisfaction in the exercise of your rights, you can file a claim with the competent Data Protection Control Authority via their website: www.agpd.es. |
||
| Data transfers to other countries: | Transfer of data to other countries is not planned. | ||
| Origin: | The Interested Party. | ||
| Category of data: | Identification data.
Postal and Electronic correspondence addresses. Commercial Information |
||
4.6. Supplier Data Processing |
|
| Data Protection – Basic information | |
| Responsible Party: | PRODUCTOS CITROSOL, S.A. |
| Intended Use: | At PRODUCTOS CITROSOL, S.A. We process the information provided by an interested party in order to carry out the administrative, accounting and fiscal management of the contracted services, as well as contact the party concerned
Automated decisions will not be made based on the data provided. |
| Time retained: | The data will be kept as long as the interested party does not request its deletion, and where appropriate, for the number of years necessary to comply with legal obligations. |
| Legal Basis: | Contract fulfilment: Undertake administrative, accounting and fiscal management of the contracted services, as well as of the contact person. |
| Recipients: | It is envisaged that Data will be shared with Tax Authorities; Financial Entities. |
| Data transfers to other countries: | Transfer of data to other countries is not planned. |
| Rights: | Anyone has the right to obtain confirmation about whether PRODUCTOS CITROSOL, S.A. are, or are not, using, personal data that concerns them.
Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. You also have the right to transfer your data. In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep data to make or defend claims. In certain circumstances and for reasons related to their personal situation, the interested parties may object to the processing of their data. In this case, PRODUCTOS CITROSOL, S.A. will stop processing the data, except for compelling legitimate reasons and to make or defend claims. You can materially exercise your rights as follows: by contacting dpo@citrosol.com. When sending commercial communications using the legitimate interest of the responsible party as the legal basis, the interested party may oppose the processing of their data for that purpose. If you have given your consent for any specific purpose, you have the right to withdraw the consent given at any time, without affecting the legality of the processing based on the consent prior to its withdrawal. In the event that you feel your rights have been violated with regard the protection of your personal data, especially when you have not obtained satisfaction in the exercise of your rights, you can file a claim with the competent Data Protection Control Authority via their website: www.agpd.es. |
| Origin: | The interested party |
| Categories of data processed: | Identification data.
Physical and Electronic correspondence addresses. Commercial Information. Economic Information. |
4.7 Processing of Video Surveillance Data |
|
| Data Protection – Basic information | |
| Responsible Party: | PRODUCTOS CITROSOL, S.A. |
| Intended Use: | At PRODUCTOS CITROSOL, S.A. we process the information provided by interested persons in order to guarantee the safety of people, goods and facilities.
Automated decisions will not be made based on the data provided. |
| Legal Basis: | Public Interest. |
| Time retained: | The data will be kept for a maximum of 30 days in the absence of communication from Security Forces or Bodies and/or Courts or Tribunals. |
| Recipients: | Data transfers are planned to: Where appropriate, State security forces or bodies, as well as Courts and Tribunals, in order to provide the images if a crime has been committed. |
| Data transfers to other countries: | Transfer of data to other countries is not planned. |
| Rights: | Anyone has the right to obtain confirmation about whether PRODUCTOS CITROSOL, S.A. are, or are not, using, personal data that concerns them.
Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. You also have the right to transfer your data. In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep data to make or defend claims. In certain circumstances and for reasons related to their personal situation, the interested parties may object to the processing of their data. In this case, PRODUCTOS CITROSOL, S.A. will stop processing the data, except for compelling legitimate reasons and to make or defend claims. You can materially exercise your rights as follows: by contacting dpo@citrosol.com. When sending commercial communications using the legitimate interest of the responsible party as the legal basis, the interested party may oppose the processing of their data for that purpose. If you have given your consent for any specific purpose, you have the right to withdraw the consent given at any time, without affecting the legality of the processing based on the consent prior to its withdrawal. In the event that you feel your rights have been violated with regard the protection of your personal data, especially when you have not obtained satisfaction in the exercise of your rights, you can file a claim with the competent Data Protection Control Authority via their website: www.agpd.es. |
| Origin: | The interested party |
| Categories of data: | Identification data. |
4.8 Processing Site Visitor Data |
|
| Data Protection – Basic information | |
| Responsible Party: | PRODUCTOS CITROSOL, S.A. |
| Intended Use: | At PRODUCTOS CITROSOL, S.A. we use information provided by the interested party in order to register and manage visits to the installations.
Automated decisions will not be made based upon the data provided. |
| Time retained: | Four years. |
| Legal Basis: | Legitimate interest of the Responsible Party. |
| Recipients: | Data is not shared with third parties except under legal obligation. |
| Data transfers to other countries: | Transfer of data to other countries is not planned. |
| Rights: | Anyone has the right to obtain confirmation about whether PRODUCTOS CITROSOL, S.A. are, or are not, using, personal data that concerns them.
Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. You also have the right to transfer your data. In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep data to make or defend claims. In certain circumstances and for reasons related to their personal situation, the interested parties may object to the processing of their data. In this case, PRODUCTOS CITROSOL, S.A. will stop processing the data, except for compelling legitimate reasons and to make or defend claims. You can materially exercise your rights as follows: by contacting dpo@citrosol.com. When sending commercial communications using the legitimate interest of the responsible party as the legal basis, the interested party may oppose the processing of their data for that purpose. If you have given your consent for any specific purpose, you have the right to withdraw the consent given at any time, without affecting the legality of the processing based on the consent prior to its withdrawal. In the event that you feel your rights have been violated with regard the protection of your personal data, especially when you have not obtained satisfaction in the exercise of your rights, you can file a claim with the competent Data Protection Control Authority via their website: www.agpd.es. |
| Origin: | The interested party.
|
| Category of data: | Identification data.
Commercial Information. |
Fill in the following form to download the product and system guides.